Our 100% satisfaction guarantee is part of our commitment to our clients. We want our clients to be satisfied with the work we perform. We appreciate all feedback and comments to help us grow and improve our cleaning and maid service.
Our management also personally conducts random on-site quality checks. Occasionally you will be left a survey to rate us and offer your opinions about our house cleaning service. We believe that these steps are necessary to insure that our quality of service remains first-rate. If you have a concern we would like to know about it. We will do our best to address any issues in a timely manner.
Disclaimer: Maids By Trade does NOT guarantee the removal of stains such as, rust, mildew or others caused by hard water build-up or lack of maintenance. All areas are expected to be free of clutter. Fireplaces must be unused for 72 hours prior to cleaning. We require to be informed of items or surfaces needing special care. We are NOT responsible for damage due to fault and/or improper installation of any item. All surfaces (i.e. marble, granite, hardwood floors, etc.) are assumed sealed and ready to clean without causing harm. Furniture on wood floors is assumed to have proper protection. For terms and limitations refer to our Terms of Service.